Gmail moves marketing and bulk emails, such as deals, offers, and other promotional messages, into the Promotions tab. Emails sent through Constant Contact, our primary email service, typically end up here because it is an Email Service Provider (ESP).
If you decide to move IART emails into the Primary tab to be the most visible, click and drag one of IART's emails from the Promotions tab into the Primary tab. By doing so, all future emails from IART will be delivered to the Primary tab.
You may also disable the Promotions tab altogether, allowing all emails to be delivered to the Primary inbox:
Prevent emails from ending up in a Spam folder by adding the "From Email" address to a contact list
If your contacts are telling you that they're not receiving your email, a good place to start is to have them check their spam or junk folder. If they see your email there, then ask them to safelist your email address. Safelisting (formerly referred to as "whitelisting") an email address ensures that emails sent from that specific address reach the Inbox, instead of being marked as spam. In some cases your contacts only have to update the safelist in their email service, but sometimes they also have to update the safelist in their security program.
Each email provider or security service has their own instructions for adding email addresses to a safelist. Please select your email provider below for specific instructions:
For additional help with safelisting email addresses in AOL, please see AOL's support.
For additional help with safelisting email addresses in AT&T, please see AT&T's support.
For additional help with safelisting email addresses in Comcast SmartZone, please see Xfinity's support.
For additional help with safelisting email addresses in Cox, please see Cox's support.
For additional help with safelisting email addresses in Earthlink emails, please see Earthlink's support.
For additional help with safelisting email addresses in Entourage emails, please see Microsoft's support.
To ensure that you receive emails in your inbox, you can add the email address to your contact list.
For additional help with safelisting email addresses in Gmail, please see Gmail's support.
For additional help with safelisting email addresses in MacMail, please see Apple's support.
For additional help with safelisting email addresses in MSN, please see Microsoft's support.
For additional help with safelisting email addresses in Thunderbird, please see Mozilla's support.
Adding an email address to the safe sender list will add the email to your inbox and future emails will be delivered to the inbox.
For additional help with safelisting email addresses in RoadRunner, please see Road Runner's support.
For additional help with safelisting email addresses in Verizon, please see Verizon's support.
For additional help with safelisting email addresses in Windstream, please see Windsteam's support.
In Yahoo Mail, your Contacts list is your safelist. To add the From Address to your Yahoo Contacts:
For additional help with safelisting email addresses in Yahoo, please see Yahoo's support.
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